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Auto-Attendant

A pre-recorded menu for directing callers to specific departments.

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AdvancedAmanda MorrowJanuary 1, 2018
Business Hour Rules

Establish specific times and days of the week when callers can reach you.

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AdvancedAmanda MorrowJanuary 1, 2018
Call Block

Block your caller ID information (name and phone number) before making a call.

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BasicAmanda MorrowJanuary 1, 2018
Call Forwarding

Call Forwarding Forward your calls to your cell phone, landline, or another employee.

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BasicAmanda MorrowJanuary 1, 2018Top
Call Labels

Label incoming phone calls so employees understand the source of the call.

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BasicAmanda MorrowJanuary 1, 2018
Call Mentoring

Listen in on another employee's call and speak to them without the caller hearing.

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AdvancedAmanda MorrowJanuary 1, 2018
Call Monitoring

Listen in on another employee's call for quality or training purposes.

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AdvancedAmanda MorrowJanuary 1, 2018
Call Park

"Park" a call in a virtual location until someone can pick up the call later.

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AdvancedAmanda MorrowJanuary 1, 2018
Call Recording

Retrieve and listen to the audio of a previous phone call.

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AdvancedAmanda MorrowJanuary 1, 2018
Caller ID

View the name and number of the person calling you before you answer.

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BasicAmanda MorrowJanuary 1, 2018
Company Phone Directory

A list of names and numbers that everyone can access within your organization.

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BasicAmanda MorrowJanuary 1, 2018
Conference Calling

Connect multiple people on the same call at the same time.

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BasicAmanda MorrowJanuary 1, 2018
Custom Hold Music / Information

Play customized music or other recordings while your callers are on hold.

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AdvancedAmanda MorrowJanuary 1, 2018
Day / Night Modes

Establish different greetings and options depending on the time of day.

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AdvancedAmanda MorrowJanuary 1, 2018
Departmental Ring Groups

Ring multiple phones at the same time when someone calls at specific number.

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AdvancedAmanda MorrowJanuary 1, 2018
Dial-by-Name Directory

Easily place internal calls by looking up other employees by name in your phone directory.

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AdvancedAmanda MorrowJanuary 1, 2018
Direct Dial Numbers

Create phone numbers that call an employee directly which allows callers to bypass your main number.

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AdvancedAmanda MorrowJanuary 1, 2018
Directed Call

Pickup Answer calls ringing on another phone, from any phone.

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AdvancedAmanda MorrowJanuary 1, 2018
Do Not Disturb

Sends all incoming calls to your extension directly to voicemail.

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BasicAmanda MorrowJanuary 1, 2018
Employee Mobility

Enable employees to answer calls from anywhere with any device.

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ScalableAmanda MorrowJanuary 1, 2018
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